Delivering effective outcomes

When you make a claim, we won’t just leave it for your insurer to respond.  Leave it to us – we understand your frustrations and we are proactive in our approach.  Communication is one of the key aspects of our business and that communication will be with you and your Broker.

What happens when you make a claim?

Please see the office hours and outside office hours details on this page, if you are unable to get in contact with us you can ring your insurer direct to lodge the claim or alternatively complete our online enquiry form and we will get to you as soon as practicably possible.  Even if you lodge your claims direct we still provide the promise to be proactive in our approach.

Business hours contact

Please call us on 03 5181 6085 or 0481 396 625 or send an enquiry below and we will be happy to assist you.
Make a Claims Enquiry online

Outside business hours

Contact your insurer directly from the numbers indicated below

Insurer Telephone Claim type
Allianz 1300 300 573 Property
Allianz 1300 300 573 Motor
Calliden 1300 880 037 All Claims
CGU 1300 550 194 All Claims
QBE 133 723 All Claims
Vero 1300 888 073 All Claims
Zurich 1800 611 869 Property
Zurich 1800 611 372 Motor